International Business – BPO – BANE OR BOON


No: 1 – BPO – BANE OR BOON ?

            Several MNCs are increasingly unbundling or vertical disintegrating their activities.  Put in simple language, they have begun outsourcing (also called business process outsourcing) activities formerly performed in-house and concentrating their energies on a few functions.  Outsourcing involves withdrawing from certain stages/activities and relaying on outside vendors to supply the needed products, support services, or functional activities.