Business Communication – Case – The SnapComms solution was implemented

CASE STUDY

The SnapComms solution was implemented by the Communications Program Manager at a large technology company based in the US. The company’s current Sales and Customer Service facility was established in 2010 with the objective of developing bestinclass customer contact centers, optimizing call center operations and leveraging workforce skills and capabilities across the business. It employs inside sales and customer service staff and comprises a number of different business units.

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Business Communication – Case – Sushma works in Infosoft solution pvt; td

CASE STUDY 

Sushma works in Infosoft solution pvt; td. She works there as a project leader. occasionally her job demands coming early for her duties or stay late till evening hours. Once she was handling two projects simultaneously and on one such day she had convened a meeting with her team members regarding project delivery. She had called her team members at 0800 hours. Sushma is a disciplinarian and generally she follows duty timings strictly. Discipline starts with me, was her firm principle.

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